The viral moment in Congress reminded the public that words spoken in official proceedings can shape perceptions about the culture and values of governance.
Organizations keep asking how to retain top talent while running systems that systematically erode what made those people exceptional in the first place. The research has been available since 1999.
A viral burger bite by McDonald’s CEO Chris Kempczinski shows how, in the digital age, even the smallest executive gesture can become a test of authenticity and brand perception.